link bokPrivacy Policy

This page describes what we collect when you use link bok and how we keep that data protected. We collect personal information to verify your identity, process deposits and withdrawals, and provide customer support. We do not sell your data to third parties, and we encrypt all sensitive information.

Our privacy practices are designed around transparency and security. We explain what data we collect, who has access to it, how long we keep it, and what rights you have. If you have questions about how we handle your information, contact our support team in Indonesian or English.

This policy applies to all users of link bok, regardless of location.

What data we collect on link bok

We collect personal data when you create an account on link bok. This includes your full name, date of birth, email address, phone number, and a government-issued ID (such as a KTP, passport, or driver's license). We also collect proof of address—a recent utility bill, bank statement, or government letter showing your name and current address.

When you use link bok, we collect information about your activity: which games you play, how much you deposit and withdraw, and when you log in. We also collect your IP address and device information (browser type, operating system) to detect fraud and improve our service. We do not collect your location data unless you explicitly allow it.

When you contact our support team, we collect your messages and any attachments you send. We use this information to resolve your issue and improve our support process. We keep support records for compliance and dispute resolution purposes.

How we use your data on link bok

We use your personal data to verify your identity through KYC procedures, process your deposits and withdrawals, and provide customer support. We also use your data to detect and prevent fraud, comply with anti-money-laundering laws, and investigate disputes. We may use your email address to send you account notifications, security alerts, and information about service changes.

We do not use your data for marketing purposes unless you explicitly opt in. We do not send unsolicited promotional emails or SMS messages. If you receive marketing communications from us and wish to opt out, you can unsubscribe by clicking the link in the email or contacting our support team.

Third-party processors and data sharing on link bok

We use third-party processors to handle payments, verify identities, and detect fraud. These processors are bound by confidentiality agreements and may not use your data for any purpose other than providing services to us. We do not share your data with marketing companies, data brokers, or other third parties except where required by law.

Our servers may sit outside your jurisdiction. Your data may be transferred to and stored in countries with different privacy laws. By using link bok, you consent to this transfer. We take reasonable steps to ensure that your data is protected regardless of where it is stored.

Your rights and data retention on link bok

You have the right to access, correct, or delete your personal data. You can request a copy of the data we hold about you by contacting our support team. We provide this information within a reasonable timeframe, typically 30 days. You can also request that we correct inaccurate information or delete your data, subject to legal and regulatory requirements.

We retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal obligations and resolve disputes. If you close your account, we delete or anonymize your data within a reasonable timeframe, unless we are required by law to retain it. We keep transaction records for compliance purposes for a minimum of five years.

Cookies and tracking on link bok

We use cookies to remember your login information, preferences, and activity on link bok. Cookies are small files stored on your device that help us recognize you when you return. You can disable cookies in your browser settings, but this may affect your ability to use link bok. We do not use cookies for tracking purposes beyond our own platform.

We use analytics tools to understand how users interact with link bok. These tools collect anonymized data about page views, clicks, and session duration. This information helps us improve our platform and user experience. We do not use this data to identify individual users.

Security measures on link bok

We protect your data through multiple security layers. All data in transit is encrypted using SSL (Secure Sockets Layer) technology. Your password is hashed and never stored in plain text. We use two-factor authentication to add an extra layer of security to your account. We monitor our systems for unauthorized access and conduct regular security audits.

Despite our security measures, no system is completely secure. If you suspect unauthorized access to your account, change your password immediately and contact our support team. We will investigate and take appropriate action.

Contact us about privacy on link bok

If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We are available in Indonesian and English during operating hours. You can reach us through the support section of our platform or by email. We respond to privacy inquiries within a reasonable timeframe, typically 30 days.

If you are not satisfied with our response to a privacy concern, you may have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concern directly.

We are committed to protecting your privacy and maintaining your trust. Our privacy practices reflect our belief that transparency and security are essential to a fair and reliable gaming platform. By using link bok, you agree to this privacy policy.